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Free to play with optional in-app purchases.

PLAYER RESOURCES

Help & Q&A

Important noticesService announcements, policy changes and key updates.Player supportNeed help with a problem or account issue? Start here.Data transferBack up your progress or move to a new device. Read the notes and step-by-step instructions.

Legal documents

Before you play

Terms, privacy and purchase information, all in one place.

01

Terms of Service

Using the Service, accounts, purchases and regional supplements.

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02

Privacy Policy

Information use, service providers, your choices and deletion requests.

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03

Seller Information & Purchase Terms

Operator details, payments, the Monthly Pass and purchase problems.

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SERVICE & POLICY

Important notices

Important service announcements and changes to legal documents are published here.

Update to our legal documents

  • From the app version dated 28 October 2026, advertising personalisation based on the Game’s Analytics data will always be disabled, with no in-Game setting to enable it. Analytics, diagnostics and advertising-performance measurement will continue. Instructions for turning this setting off in earlier app versions.
  • We have added regional supplements for Taiwan and Mexico to our Privacy Policy, Terms of Service and Purchase Terms. They apply to the service in each region from the start of service provision there, within the scope stated in each supplement.
  • We have clarified the Privacy Policy’s explanations of personal-data handling, including IP addresses, support enquiries and deletion requests.